Friday, March 25, 2011

Relieving IT stress by implementing automation - Step 3

The final video in the series on 'How to relieve IT stress' explains how RES Automation Manager and Service Orchestration further removes the need of human interaction when implementing changes in the IT infrastructure. The Run Book we created in the previous video can now be delegated back to the organization as a service. This will;

  • Allow the organisation to decide when changes are needed
  • IT will still be in control on how the changes are implemented
  • Free up time for both the IT administrator and the service desk

This is the third and final step in the maturity process moving from a rationalized to a dynamic IT environment.



Compare the 'Before Automation' video with the 'Step -3' video. How much time did IT spend on making the actual change in the 'Step -3'  video?

This means more time to deliver on strategic responsibilities and less resources needed for mundane repeatable tasks.

Here's the previous videos in the series;

Step 2 - Creating Run Books

Step 1 - Automating daily IT tasks

Before Automation



/Patrik

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